Описание: I noticed that the paving stones at the surface of this alleyway appeared to be dipping. Which may indicate some underlying collapse/damage of e.g. utility pipes etc. I spoke to the trader at the shop 1 St Loys Road - where we buy our newspaper. He came outside and pointed out where the Council had replaced paving stones with asphalt. Later, 02:25 a.m on Monday 29 April 2019, I reported this fault using the free website Fix My Street. It automatically forwarded my report to Haringey Council four minutes later. On Wednesday 1 May at 8:55 am - over two days later - I got an answer: said to be an automated email response sent to my public email address. (See below.) Note the unexplained time delay in a machine program generating an automated emailed response. Which means the date and time of my original report is falsely recorded. Also that the email to me refers to a non-existent "telephone call". The duplicated information and less than plain English of the email is - in my opinion - an unnecessary barrier. ______________________________ From : London Borough of Haringey - Task Processor - Production [mailto:[email protected] Sent : 01 May 2019 08:55 To : Alan Stanton Subject : Acknowledgement of your Enquiry - Enquiry 122671 Thank you for reporting an enquiry in St Loys Road, N17 Tottenham via Telephone Call Additional information reported: + Date and time originally reported: 01/05/2019 08:44:01. + Location: Dipping Near 1 St Loys Rd N17. + Nature of defect: Defective Footway. We will inspect the enquiry in line with our highways maintenance plan and repair the defect if it meets the appropriate investigatory and risk assessment levels. If you need to contact us about the enquiry you have reported, our Business Support Team will be pleased to help. Telephone: 020 8489 1335 or email: [email protected] quoting reference: CONFIRM 122671. .................................................. Please do not reply to this message. This is an automated message and responses are not monitored."
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